Cannabis Wellness Concierge

Renew Cannabis Co.; Bethesda (MD); On-site; USD 20,000 - 29,000; Full time

Job summary

Green Thumb Industries is seeking a Personal Care Specialist for our Bethesda, MD dispensary. You will engage customers, educate on products and safety, and recommend regimens tailored to individual needs. The role requires compliance with cannabis regulations and a customer-first attitude.

The position emphasizes reliability, 21+ age, and the ability to work varied shifts while maintaining a professional environment. Training on GTI products and procedures is provided.

Qualifications

• At least one year of customer service experience.
• Must be 21 years or older.
• Must pass all required background checks including state cannabis employment requirements.
• Possess valid driver’s license or state ID.
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry.

Responsibilities

• Engage with and assist patients and/or customers in a customer-facing, retail environment.
• Educate customers on products, methods of consumption, and safety.
• Recommend safe and effective regimens based on customer needs and product knowledge.
• Support store operations to ensure smooth, compliant daily activities.
• Verify order deliveries for accuracy and assist management as needed.
• Follow security measures, safety compliance procedures, and local cannabis regulations.
• Maintain stock on the sales floor and keep the store presentable.

Skills

Customer service

Schedule flexibility

Reliability

Communication

Job description

Green Thumb Industries is seeking a Personal Care Specialist for our Bethesda, MD dispensary. You will engage customers, educate on products and safety, and recommend regimens tailored to individual needs. The role requires compliance with cannabis regulations and a customer-first attitude.

The position emphasizes reliability, 21+ age, and the ability to work varied shifts while maintaining a professional environment. Training on GTI products and procedures is provided.