Cannabis Wellness Advisor - Flexible Hours

Sunnyside; Wyomissing (Berks County); On-site; USD 20,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

401(k) match

Paid time off

Job summary

Sunnyside in Wyomissing, PA is seeking a Wellness Advisor to help customers select cannabis products, offering consultative guidance and ensuring compliance with state regulations. You will manage the customer lifecycle from check-in to checkout, assist with orders, and maintain accurate records in a regulated retail environment.

The role emphasizes a customer-first approach, product knowledge, and teamwork, with flexible scheduling including weekends and holidays.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year experience in customer service; retail or hospitality experience preferred.
• Flexibility to work shifts that may include opening, closing, weekends, and holidays.
• Excellent customer service skills and ability to engage with customers.
• Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
• Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).

Responsibilities

• Greet customers, ensuring a best-in-class experience.
• Build customer relationships by listening to customer needs and providing a welcoming environment.
• Assist customers in product selection through education of different cannabis products.
• Verify proper documentation and ID for customers.
• Maintain accurate records of dispensary activities in accordance with regulations.
• Perform routine inventory counts of all products.
• Ensure product stock is organized and compliant with regulations.
• Escalate issues to management.

Skills

Customer service

Retail experience

Hospitality experience

Shift flexibility

Education

High School Diploma

Tools

Point of Sale (POS) system

Job description

Sunnyside in Wyomissing, PA is seeking a Wellness Advisor to help customers select cannabis products, offering consultative guidance and ensuring compliance with state regulations. You will manage the customer lifecycle from check-in to checkout, assist with orders, and maintain accurate records in a regulated retail environment.

The role emphasizes a customer-first approach, product knowledge, and teamwork, with flexible scheduling including weekends and holidays.