Cannabis Wellness Advisor — Consultative Sales & Education

Cresco Labs; Ambler (Montgomery County); In loco; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Major medical

Dental and vision insurance

401(K)-match program

FSA/HSA programs

LTD/STD options

Life insurance

AD&D

Paid holidays

Paid time off

Annual discretionary bonuses

Stock options

Employee discount program

Descrizione del lavoro

Cresco Labs, through Sunnyside, seeks a Wellness Advisor to guide customers in selecting cannabis products for recreational and medical use. You will use customer service and product knowledge to ensure a compliant, best-in-class shopping experience. Flexibility to work across openings, closings, weekends, and holidays is required.

The role emphasizes consultative selling, inventory awareness, and accurate order processing in a fast-paced retail environment. Training and compliance are key.

Competenze

• Minimum 1 year experience in customer service; retail or hospitality preferred.
• Flexibility to work opening, closing, weekends and holidays.
• Excellent customer service skills and ability to engage with customers.
• Ability to learn and apply product-related information in a professional consultative manner.
• Must be able to lift up to 50 pounds.

Mansioni

• Greet customers and deliver a best-in-class experience.
• Build relationships by listening to customer needs and offering a consultative service.
• Assist in product selection through education of cannabis products and effects.
• Apply selling techniques to build baskets and cross-sell.
• Verify documentation and IDs; ensure accurate order fulfillment.
• Label, package and process customer orders with cash handling per SOPs.
• Maintain records, inventory counts and organized stock per regulatory standards.
• Support store cleanliness, safety compliance and merchandising.

Conoscenze

Customer service

Retail experience

Communication skills

Learn product information

Flexibility

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Cresco Labs, through Sunnyside, seeks a Wellness Advisor to guide customers in selecting cannabis products for recreational and medical use. You will use customer service and product knowledge to ensure a compliant, best-in-class shopping experience. Flexibility to work across openings, closings, weekends, and holidays is required.

The role emphasizes consultative selling, inventory awareness, and accurate order processing in a fast-paced retail environment. Training and compliance are key.