Cannabis Wellness Advisor

Cresco Labs; Erie (Erie County); In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401K match

FSA/HSA

LTD/STD options

Life insurance

Paid holidays

Paid time off

Bonuses

Stock options

Employee discount

Descrizione del lavoro

Cresco Labs, through its Sunnyside dispensary, seeks a Wellness Advisor to guide recreational, medical, and caregiver customers in choosing cannabis products. You will rely on strong customer service, product knowledge, and state compliance to deliver a best-in-class shopping experience.

Responsibilities include check-in through consultation, order fulfillment to checkout, documentation verification, inventory upkeep, and maintaining a compliant, safe store environment.

Competenze

• 1+ year of customer service experience; retail or hospitality preferred.
• Ability to learn and explain product information in a consultative manner.
• Must be able to lift up to 50 pounds (100 pounds with assistance).

Mansioni

• Greet customers and ensure a best-in-class experience.
• Build relationships by listening to customer needs and guiding product selections.
• Educate customers on cannabis products and their effects.
• Process orders and cash handling per SOPs; verify documentation and IDs.
• Maintain accurate records and ensure inventory counts meet compliance standards.
• Keep the store organized, clean, and compliant with safety policies.

Conoscenze

Customer service

Retail experience

Flexibility

Communication

Formazione

High School Diploma

Descrizione del lavoro

Cresco Labs, through its Sunnyside dispensary, seeks a Wellness Advisor to guide recreational, medical, and caregiver customers in choosing cannabis products. You will rely on strong customer service, product knowledge, and state compliance to deliver a best-in-class shopping experience.

Responsibilities include check-in through consultation, order fulfillment to checkout, documentation verification, inventory upkeep, and maintaining a compliant, safe store environment.