Cannabis Wellness Advisor

Renew Cannabis Co.; Jacksonville (FL); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Renew Cannabis Co. in Jacksonville, FL is seeking a Cannabis Advisor to deliver exceptional customer service and educational support for cannabis products.

The role involves assisting patients and customers, ensuring accurate online order fulfillment, and upholding regulatory compliance in a fast-paced retail setting. The ideal candidate has 1–2 years of retail or hospitality experience, a willingness to learn about cannabinoids, and the ability to navigate Word, Excel, and email.

Qualifikationen

• High School Diploma or equivalent.
• 1–2 years of retail or hospitality experience.
• Must be 21+ and compliant with local/state regulations.
• Criminal background check and state badging as directed by state ordinances.
• Desire to learn about cannabinoids, terpenes and product application/consumption.
• Ability to use office equipment and software (Word, Excel, email).
• Learn and understand federal, state, and local cannabis laws and safety regulations.

Aufgaben

• Greet customers with a positive attitude and provide exceptional service.
• Advocate cannabis customer care and education for patients and customers.
• Help customers navigate products and explain usage as a wellness option.
• Build rapport to encourage repeat visits and loyalty.
• Work well in a fast-paced retail environment with teammates.
• Provide information on product types, methods, and efficacy (not medical advice).
• Stay current with ongoing cannabis education and training.
• Support managers and other Cannabis Advisors as needed.
• Keep workstation and storefront clean, organized, and sanitized.
• Verify online orders for accuracy before pickup.
• Understand and apply state/local compliance regulations.
• Stock, merchandise, and replenish displays of inventory.
• Complete POS transactions and ensure METRC/BioTrack inventory accuracy.
• Perform other duties as assigned.

Kenntnisse

Customer service

Retail experience

Cannabinoids knowledge

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Renew Cannabis Co. in Jacksonville, FL is seeking a Cannabis Advisor to deliver exceptional customer service and educational support for cannabis products.

The role involves assisting patients and customers, ensuring accurate online order fulfillment, and upholding regulatory compliance in a fast-paced retail setting. The ideal candidate has 1–2 years of retail or hospitality experience, a willingness to learn about cannabinoids, and the ability to navigate Word, Excel, and email.