Cannabis Store Leader: Customer Experience & Growth

Good Day Farm; Kennett, Northern (MO, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Good Day Farm in Kennett, MO seeks a capable Lead to drive performance and deliver exceptional customer experiences across all touchpoints. You will lead a team, train staff, manage daily store operations, inventory, cash handling, and compliance while fostering an inclusive, high-energy culture.

You will champion the company values, develop a culture of customer service excellence, and drive revenue growth.

Qualifications

• Strong leadership and communication skills.
• Ability to train and motivate staff and lead daily store operations.
• Knowledge of cash handling, inventory, and closing procedures.
• Familiarity with Microsoft Office suite and cannabis-specific software (Dutchie, METRC).
• Understanding of local and state cannabis regulations.

Responsibilities

• Lead and assist in staff training and development; set standards of success.
• Drive store performance, revenue, and customer satisfaction through leadership.
• Oversee daily operations including cash handling, inventory, and compliance.
• Support opening/closing duties and store maintenance; ensure accurate till counts.

Skills

Leadership

Communication

Organizational skills

Cash handling

Microsoft Suite

POS systems

METRC

Dutchie

Tools

POS systems

Dutchie

METRC

Job description

Good Day Farm in Kennett, MO seeks a capable Lead to drive performance and deliver exceptional customer experiences across all touchpoints. You will lead a team, train staff, manage daily store operations, inventory, cash handling, and compliance while fostering an inclusive, high-energy culture.

You will champion the company values, develop a culture of customer service excellence, and drive revenue growth.