Cannabis Store Leader: Customer Experience & Growth

Good Day Farm; Harvey (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

Good Day Farm seeks a capable Lead to drive performance and cultivate an inclusive store culture in Harvey, LA. You will lead with hands-on approach, model the company way, and educate customers on cannabis products while delivering exceptional service.

The role emphasizes training, inventory accuracy, and daily store leadership from opening to closing, ensuring memorable customer experiences and adherence to regulations.

Qualifications

• In-depth knowledge of cannabis products, strains, and industry trends.

Responsibilities

• Leads and trains staff, builds daily huddles and zone charts, motivates the team toward goals.
• Leads in customer engagement, upselling, and staff product knowledge development.
• Manages inventory processes including reconciliation and cash handling.
• Oversees daily store opening/closing, cash flow, and facility upkeep.
• Promotes a culture of compliance and customer experience.

Skills

Leadership

Communication

Customer service

Team motivation

Tools

POS systems

Dutchie

METRC

Job description

Good Day Farm seeks a capable Lead to drive performance and cultivate an inclusive store culture in Harvey, LA. You will lead with hands-on approach, model the company way, and educate customers on cannabis products while delivering exceptional service.

The role emphasizes training, inventory accuracy, and daily store leadership from opening to closing, ensuring memorable customer experiences and adherence to regulations.