Cannabis Store Leader & Customer Experience Champion

Renew Cannabis Co.; Kennett (MO); On-site; USD 52,000 - 68,000; Full time

Job summary

Renew Cannabis Co. in Missouri seeks a Lead to drive store performance, foster an inclusive culture, and deliver exceptional customer experiences.

You will lead daily operations, coach staff, manage inventory, and ensure regulatory compliance across locations, while promoting education and trusted service.

This role requires hands-on leadership, strong work ethic, and a passion for cannabis education with a focus on building lasting customer relationships.

Qualifications

• In-depth knowledge of cannabis products, strains, and industry trends.
• Strong understanding of local and state regulations governing cannabis operations.
• Excellent leadership, communication, and organizational skills.
• Ability to travel to multiple locations per week.
• Strong written and verbal communication skills.
• Positive attitude and flexibility.
• Microsoft Suite experience.
• Familiarity with POS systems, Dutchie, METRC, or other cannabis-specific software preferred.
• Strong cash counting skills.
• Strong organizational skills.

Responsibilities

• Lead staff training and development; conduct daily huddles and establish zone standards.
• Role model leadership and ensure high standards of customer service.
• Coach team, oversee daily operations, and maintain store maintenance.
• Oversee inventory processes, cycle counts, and cash reconciliation.
• Enhance customer experience through merchandising and loyalty initiatives.
• Ensure compliance with all regulations and store policies.

Skills

Leadership

Communication

Organizational skills

Cash handling

Microsoft Office

Tools

POS systems

Dutchie

METRC

Job description

Renew Cannabis Co. in Missouri seeks a Lead to drive store performance, foster an inclusive culture, and deliver exceptional customer experiences.

You will lead daily operations, coach staff, manage inventory, and ensure regulatory compliance across locations, while promoting education and trusted service.

This role requires hands-on leadership, strong work ethic, and a passion for cannabis education with a focus on building lasting customer relationships.