Cannabis Store Leader: Customer Experience & Operations

Good-Day-Farm; Prairieville (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

Good-Day-Farm seeks an experienced Lead to drive store performance, foster an inclusive culture, and deliver exceptional customer experiences across touchpoints. The role blends hands-on leadership, operations know-how, and dedication to cannabis education and service excellence.

Responsibilities include training teams, leading daily huddles, managing inventory and cash processes, and promoting customer loyalty. Travel between locations is required to support growth and consistency.

Qualifications

• In-depth cannabis product knowledge and industry trends.
• Strong leadership, communication, and organizational skills.
• Ability to travel to multiple locations per week.
• Great customer service and team development mindset.

Responsibilities

• Leads training and staff development, daily huddles, and zone charts to hit goals.
• Sets leadership example through uniform presence, punctuality, and customer-focused results.
• Coaches staff and defines success standards for each team member.
• Manages day-to-day leadership tasks and store maintenance.
• Promotes morale, inclusion, and team-building during events.

Skills

Leadership

Communication

Operational knowledge

Customer service

Cash handling

Tools

POS systems

Dutchie

METRC

Job description

Good-Day-Farm seeks an experienced Lead to drive store performance, foster an inclusive culture, and deliver exceptional customer experiences across touchpoints. The role blends hands-on leadership, operations know-how, and dedication to cannabis education and service excellence.

Responsibilities include training teams, leading daily huddles, managing inventory and cash processes, and promoting customer loyalty. Travel between locations is required to support growth and consistency.