Cannabis Store Lead: Inspire Teams & Customer Experience

Good Day Farm; Saint Clair (AL); On-site; USD 52,000 - 68,000; Full time

Job summary

Good Day Farm is seeking a Lead to join the management team and drive performance while fostering an inclusive store culture and outstanding customer experiences. The role blends hands-on leadership with strong operational knowledge and cannabis education to elevate the customer journey.

You will train staff, manage daily store operations, monitor inventory, and support revenue goals. Travel to multiple locations may be required; join us to promote compliance, teamwork, and sales excellence.

Qualifications

• Cannabis knowledge of products, strains, and trends.
• Strong understanding of local/state cannabis regulations.
• Excellent leadership, communication, and organizational skills.
• Willingness to travel to multiple locations per week.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office suite.
• Familiarity with cannabis software (Dutchie, METRC, POS).

Responsibilities

• Lead and train staff, build daily huddles and zone charts; motivate the team to hit goals.
• Model company values; maintain uniform, punctuality, and memorable customer experiences.
• Coach staff and set success standards for all team members.
• Support daily leadership tasks and store maintenance; drive morale and events.
• Build relationships with customers; promote service and loyalty programs.
• Assist in inventory processes, cash handling, and end-of-day procedures.

Skills

Leadership

Staff training

Customer service

Cash handling

Communication

POS systems

METRC

Dutchie

Tools

Dutchie

METRC

Job description

Good Day Farm is seeking a Lead to join the management team and drive performance while fostering an inclusive store culture and outstanding customer experiences. The role blends hands-on leadership with strong operational knowledge and cannabis education to elevate the customer journey.

You will train staff, manage daily store operations, monitor inventory, and support revenue goals. Travel to multiple locations may be required; join us to promote compliance, teamwork, and sales excellence.