Cannabis Security & Guest Services Associate

Terpenebeltfarms; Carol Stream (IL); On-site; USD 22,000 - 33,000; Full time

Job summary

Terpenebeltfarms in Illinois seeks a Cannabis Security Guard / Guest Services Associate to maintain a safe, secure, and welcoming environment for customers and staff. This role blends security duties with front-door guest services, including ID verification, customer check-in, and curbside pickup support.

The ideal candidate is dependable, observant, and professional, able to enforce policies and cannabis regulations with a calm, courteous demeanor.

Qualifications

• Legal eligibility to work in a cannabis facility.
• Experience in security, loss prevention, hospitality, retail, or customer-service preferred.
• Ability to stand and walk for extended periods.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Monitor facility entrances and maintain visible security presence.
• Verify IDs and check-in customers per policy.
• Assist with curbside pickup and coordinate with staff.
• Document incidents and follow company procedures.

Skills

Observation

Communication skills

Customer service mindset

Professional appearance

Evening/weekend/holiday availability

Tools

Electronic ID scanners

POS / check-in systems

Job description

Terpenebeltfarms in Illinois seeks a Cannabis Security Guard / Guest Services Associate to maintain a safe, secure, and welcoming environment for customers and staff. This role blends security duties with front-door guest services, including ID verification, customer check-in, and curbside pickup support.

The ideal candidate is dependable, observant, and professional, able to enforce policies and cannabis regulations with a calm, courteous demeanor.