Cannabis Security & Guest Services Specialist

Terpenebeltfarms; Round Lake (IL); On-site; USD 32,000 - 48,000; Full time

Job summary

Terpenebeltfarms is seeking a Cannabis Security Guard / Guest Services Associate to maintain a safe, welcoming environment. Responsibilities include monitoring entrances, verifying IDs, guest check-in, and assisting with curbside pick-up in a regulated cannabis setting.

The role requires excellent customer service, calm professionalism under pressure, and adherence to all cannabis laws and company policies. Evening, weekend, and holiday availability is preferred.

Qualifications

• Must meet all applicable legal requirements to work in a cannabis facility/security position.

Responsibilities

• Monitor facility entrances, parking areas, and surrounding areas for safety and security issues.
• Verify IDs and greet/assist guests at check-in with a professional manner.
• Assist with curbside pickup coordination and ensure proper handoffs to staff.
• Report incidents and maintain confidentiality of sensitive information.

Skills

Security awareness

Customer service

Observation

Communication

Professional appearance

Job description

Terpenebeltfarms is seeking a Cannabis Security Guard / Guest Services Associate to maintain a safe, welcoming environment. Responsibilities include monitoring entrances, verifying IDs, guest check-in, and assisting with curbside pick-up in a regulated cannabis setting.

The role requires excellent customer service, calm professionalism under pressure, and adherence to all cannabis laws and company policies. Evening, weekend, and holiday availability is preferred.