Cannabis Sales Concierge — Store Associate

C3 Industries; Grant (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

401k

Company Paid Holidays

Company Swag

Employee Discount

Job summary

C3 Industries operates the High Profile Cannabis Shop network, including locations in Grant, MI. The Sales Associate role focuses on delivering world‑class service and personalized product recommendations to drive sales and ensure a positive shopping experience.

Ideal candidates bring cannabis product knowledge, POS experience, and a commitment to meeting KPI targets while maintaining compliance with state regulations.

Qualifications

• 1+ years' customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to reaching KPIs on a regular basis.
• Ability to pass a background check and is 21 years of age or older.
• Willingness to work nights, weekends, and some holidays.
• Must be able to obtain and maintain required state licenses based on work location.

Responsibilities

• Provide the highest level of service to customers by making their experience the top priority.
• Meet or exceed individual sales targets and conversion rate goals as defined by store leadership upon hire, using effective sales techniques to drive performance.
• Greet customers upon entry and verify IDs.
• Assist customers with state required forms and update customer information in system as needed.
• Maintain a clean waiting area and ensure shelves are stocked.
• Educate customers on cannabis properties and selection of proper products.
• Fill online orders quickly and accurately.
• Handle customer complaints professionally and escalate when needed.
• Maintain product knowledge and stay updated on cannabis trends.
• Accurately use and maintain POS systems.
• Follow cash handling policies and complete daily cash reporting.
• Assist with product intake, inventory counts, and audits.
• Collaborate with management to increase sales and foot traffic.
• Ensure compliance with dispensary policies and regulations.

Skills

Customer service

POS systems

Cash handling

Multi-tasking

Communication skills

Attention to detail

Self-motivation

Education

High school diploma or GED

Tools

POS software

Job description

C3 Industries operates the High Profile Cannabis Shop network, including locations in Grant, MI. The Sales Associate role focuses on delivering world‑class service and personalized product recommendations to drive sales and ensure a positive shopping experience.

Ideal candidates bring cannabis product knowledge, POS experience, and a commitment to meeting KPI targets while maintaining compliance with state regulations.