Cannabis Retail Wellness Specialist

Green Thumb; Silver Spring (MD); On-site; USD 20,000 - 29,000; Full time

Job summary

Green Thumb is hiring a Personal Care Specialist to engage customers in a fast-paced dispensary setting, educating them on GTI products and safe consumption methods. You will help select appropriate products and maintain a compliant, welcoming retail environment.

Ideal candidates show strong customer service, reliable attendance, and the ability to work varied shifts in a Maryland location. Background checks and cannabis industry compliance are required.

Qualifications

• At least one year of customer service experience; preference for retail experience.
• Able to work mornings, days, nights, and weekends to meet business needs.
• Reliable attendance and punctuality required.
• Must be 21+ and pass background checks including state cannabis employment requirements.
• Valid driver’s license or state ID and compliance with cannabis regulations.
• Cannabis knowledge and willingness to learn about GTI products and therapies.

Responsibilities

• Engage with and assist patients/customers in a customer-facing retail environment.
• Educate customers on products, methods of consumption, and safety.
• Recommend safe regimens based on individual needs and stay updated on product knowledge.
• Maintain a positive, customer-oriented store environment.
• Verify order deliveries for accuracy and support store operations.
• Ensure regulatory compliance and proper store presentation.
• Assist in Front of House and Back of House tasks, including inventory and upkeep.
• Follow security and safety procedures at all times.

Skills

Customer service

Scheduling flexibility

Reliable attendance

21+ years old

Background checks

Driver’s license or state ID

Cannabis industry compliance

Customer education

HIPAA compliance

Tools

POS systems

Word processing

Spreadsheet applications

Database management

Email

Job description

Green Thumb is hiring a Personal Care Specialist to engage customers in a fast-paced dispensary setting, educating them on GTI products and safe consumption methods. You will help select appropriate products and maintain a compliant, welcoming retail environment.

Ideal candidates show strong customer service, reliable attendance, and the ability to work varied shifts in a Maryland location. Background checks and cannabis industry compliance are required.