Cannabis Retail Wellness Specialist

Renew Cannabis Co.; Quincy (IL); On-site; USD 19,000 - 27,000; Full time

Job summary

Green Thumb Industries is seeking a Personal Care Specialist to engage customers in our dispensary, educate on products and safe consumption, and recommend tailored regimens. You’ll help Ensure compliance, assist with inventory, and maintain a welcoming, professional environment.

Prior cannabis exposure is not required, but customer service is essential. You’ll work across various store areas, including front- and back-of-house tasks, while staying current on product knowledge and regulations.

Qualifications

• At least 1 year of customer service experience; preference for candidates with specialty, customer-facing retail experience.

Responsibilities

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
• Educate patients/customers on products, methods of consumption, and safety as part of patient interaction
• Recommend safe, effective regimens based on product knowledge and customer needs
• Promote a positive, patient-centric store environment
• Verify order deliveries for accuracy
• Support store operations and compliance with regulations
• Ensure cannabis regulations are upheld and the sales floor is stocked and well-presented
• Maintain files and follow security and safety procedures
• Complete duties across front of house, back of house, and maintenance roles
• Other duties as assigned

Skills

Customer service

Cannabis knowledge

Communication

POS systems

HIPAA compliance

Tools

POS systems

Job description

Green Thumb Industries is seeking a Personal Care Specialist to engage customers in our dispensary, educate on products and safe consumption, and recommend tailored regimens. You’ll help Ensure compliance, assist with inventory, and maintain a welcoming, professional environment.

Prior cannabis exposure is not required, but customer service is essential. You’ll work across various store areas, including front- and back-of-house tasks, while staying current on product knowledge and regulations.