Cannabis Retail Specialist — Front & Back of House

Copperstate-Farms; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Copperstate Farms in Phoenix, AZ is seeking a Store Associate to support dispensary operations in FOH or BOH. You will deliver outstanding customer service, manage transactions, and assist with inventory and compliance processes.

The role requires the ability to work evenings, weekends, and holidays, and prior cannabis retail experience is a plus. Valid background check and Arizona Facility Agent card are required. This position pays hourly with potential for growth.

Qualifications

• Must be at least 21 years of age.
• Must pass a background check to obtain, and maintain, an Arizona Facility Agent card.
• High School Diploma or equivalent.
• 2 years of retail and/or customer-facing experience preferred.
• Cannabis retail or education experience preferred.
• Product knowledge: cannabis consumption methods.
• Must be able to effectively address customers' concerns and complaints.
• Be professional in appearance, actions, and verbal communication.
• Must have cash handling experience and excellent mathematical skills.
• Ability to prioritize and multitask in a busy atmosphere.
• Ability to remain compliant in a highly regulated role.
• Demonstrate strong oral and written communication with customers, coworkers, and management.
• Knowledge of basic computer skills and point-of-sale software.
• Ability to solve problems in an efficient and professional manner.
• Strong attention to detail.
• Ability to work evenings, weekends, and holiday shifts as scheduled and needed.

Responsibilities

• Greet customers and provide outstanding service.
• Enter and process customer transactions accurately.
• Maintain balanced cash drawer during transactions.
• Recommend products based on customer needs.
• Assist in FOH and BOH inventory and packaging tasks.
• Ensure compliance with state and company policies.

Skills

Customer service

Cash handling

Communication

Mathematical skills

Multitasking

Problem solving

Education

High School Diploma or equivalent

Tools

POS software

Job description

Copperstate Farms in Phoenix, AZ is seeking a Store Associate to support dispensary operations in FOH or BOH. You will deliver outstanding customer service, manage transactions, and assist with inventory and compliance processes.

The role requires the ability to work evenings, weekends, and holidays, and prior cannabis retail experience is a plus. Valid background check and Arizona Facility Agent card are required. This position pays hourly with potential for growth.