Cannabis Retail Specialist — Elevate Customer Experience

Story-Cannabis; Coshocton (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

PTO & holidays

Medical, Dental, and Vision Insurance

401k retirement savings

Disability insurance

EAP

Employee referral program

Job summary

Story Cannabis in Ohio zoekt een Retail Associate die klanten verwelkomt, productkeuzes begeleidt en een uitzonderlijke winkelervaring levert. Je brengt ons merk tot leven via vriendelijke interacties, productkennis en een passie voor het helpen vinden wat past.

Deze rol combineert klantenservice, educatie en operationele nauwkeurigheid, inclusief POS-transacties, nauwkeurige gegevensinvoer, nachtelijke inventaris en teamwork om doelstellingen te halen.

Qualifications

• Minimum High School Diploma or G.E.D equivalent required.
• Previous customer services experience preferred.
• Marijuana knowledge a bonus.
• Must be over 21 years of age.
• Can legally work in the United States - all documentation required.
• Must have a valid State-Issued ID or U.S. Passport
• Must have reliable transportation.
• Must have no scheduling restrictions.
• Employment offers are contingent upon successful completion of all pre-employment background checks.

Responsibilities

• Greet customers when entering the retail store with compassion and professionalism.
• Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase.
• Completes all sales and job duties per company SOP.
• Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge.
• Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer.
• Work with a diverse group of personalities - employees and customers.
• Possess excellent skills in mathematics.
• Be extremely organized, efficient, and a good manager of time & resources.
• Operate cash register, computer-based POS system, and cash drawer.
• Clean, stock, and organize retail store.
• Conduct nightly inventory counts of all retail store products.
• Work cohesively as part of a team to ensure sales, customer satisfaction, and designated timelines meet compliance goals.
• Work on special projects and assignments designated by management.
• Other duties as assigned.

Skills

Customer service

Cash handling

Mathematics

Time management

POS system

Teamwork

Inventory control

Education

High School Diploma or GED

Job description

Story Cannabis in Ohio zoekt een Retail Associate die klanten verwelkomt, productkeuzes begeleidt en een uitzonderlijke winkelervaring levert. Je brengt ons merk tot leven via vriendelijke interacties, productkennis en een passie voor het helpen vinden wat past.

Deze rol combineert klantenservice, educatie en operationele nauwkeurigheid, inclusief POS-transacties, nauwkeurige gegevensinvoer, nachtelijke inventaris en teamwork om doelstellingen te halen.