Cannabis Retail Shift Supervisor - Lead & Elevate Team

Trulieve; King of Prussia (PA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Benefits package

Job summary

Trulieve is hiring a Shift Supervisor for our King of Prussia, PA location. The role supports the General Manager in leading store staff, driving performance metrics, and delivering an exceptional customer experience.

Requirements include a High School Diploma and prior management or retail experience; cash handling experience and strong communication skills are essential. Flexible scheduling and full-time hours with benefits are offered.

Qualifications

• High School Diploma required.
• Prior management experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experienceStrong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices.
• Ability to interact with customers and team members respectfully and politely.

Responsibilities

• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes
• Maintain brand standards in visual merchandising
• Ensure consistent regulatory compliance with all state specific regulations
• Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees
• Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives
• Monitor and maintain store inventory
• Responsible for handling and resolving patient issues and escalations
• Maintain professional working relationships with business partners
• Maintain strict confidentiality and compliance
• Perform other tasks that have been assigned by management

Skills

High School Diploma

Management experience

Cash handling

Interpersonal skills

English communication

Job description

Trulieve is hiring a Shift Supervisor for our King of Prussia, PA location. The role supports the General Manager in leading store staff, driving performance metrics, and delivering an exceptional customer experience.

Requirements include a High School Diploma and prior management or retail experience; cash handling experience and strong communication skills are essential. Flexible scheduling and full-time hours with benefits are offered.