Cannabis Retail Shift Lead | Customer Experience & Ops

Vireo; Telluride (CO); On-site; USD 27,219 - 38,767; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

FSA

401(k) Match

Job summary

Vireo Health of Rocky Mountain in Telluride, CO is seeking a Shift Lead to ensure seamless store operations and exceptional customer service. You will support the Store Director and Assistant Manager while maintaining policy adherence and a positive shopping experience.

The role emphasizes cash handling, inventory coordination, and team collaboration in a fast-paced environment. Applicants should have a high school diploma, be 21+, and possess strong communication skills.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and interpersonal skills are essential.
• Experience with cash handling and basic math is preferred.
• Reliability and punctuality are critical in a retail setting.
• Knowledge of cannabis products is a plus.

Responsibilities

• Provide friendly, high‑quality customer service and product guidance.
• Assist with cash handling, transactions, and daily reconciliation.
• Maintain a clean, organized store environment and restock as needed.
• Support with returns, exchanges, and customer inquiries.
• Collaborate with team on store improvements and promotions.

Skills

Communication

Interpersonal skills

Cash handling

Math skills

Reliability

Punctuality

Education

High school diploma or equivalent

Job description

Vireo Health of Rocky Mountain in Telluride, CO is seeking a Shift Lead to ensure seamless store operations and exceptional customer service. You will support the Store Director and Assistant Manager while maintaining policy adherence and a positive shopping experience.

The role emphasizes cash handling, inventory coordination, and team collaboration in a fast-paced environment. Applicants should have a high school diploma, be 21+, and possess strong communication skills.