Cannabis Retail Shift Lead — Customer Experience & Ops

Vireo Health, Inc.; Denver (CO); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

HSA

FSA

Dependent Care

Voluntary Life

EAP

401(k) Match

Job summary

Vireo Health, Inc. is seeking a Shift Lead at our LivWell Central Park, Colorado location. You will help ensure smooth store operations, support the Store Director and Assistant Manager, and maintain adherence to policies while delivering exceptional customer service.

The role emphasizes cash handling, inventory support, and daily store management in a fast-paced dispensary. Prior retail or cannabis knowledge is a plus, with a focus on a reliable, customer-focused team member.

Qualifications

• High school diploma or equivalent required.
• Previous retail or customer service experience preferred.
• Knowledge of cannabis products a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide customers with a friendly and welcoming experience and assist as needed.
• Offer product information and guidance to help customers find suitable products.
• Address inquiries and ensure customer satisfaction.
• Maintain a clean, organized store environment.
• Assist with cash handling procedures and daily reconciliations.
• Support inventory organization and restocking.
• Collaborate with team to improve customer service and process efficiency.

Skills

Customer service

Cash handling

Retail experience

Communication skills

Education

High school diploma or equivalent

Tools

Cash register

Job description

Vireo Health, Inc. is seeking a Shift Lead at our LivWell Central Park, Colorado location. You will help ensure smooth store operations, support the Store Director and Assistant Manager, and maintain adherence to policies while delivering exceptional customer service.

The role emphasizes cash handling, inventory support, and daily store management in a fast-paced dispensary. Prior retail or cannabis knowledge is a plus, with a focus on a reliable, customer-focused team member.