Cannabis Retail Shift Lead

The Cannabist Company; Denver (CO); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

401k

Descripción de la vacante

The Cannabist Company, operating as The Green Solution and Medicine Man brands, seeks a Lead Retail Associate (Shift Lead) at its Denver, CO location. The role supports store leadership, coaches staff, handles POS transactions, and ensures a high-quality customer experience in a fast-paced cannabis retail environment.

Responsibilities include opening/closing, training, inventory checks, and maintaining SOPs while upholding company values and compliance.

Formación

• At least 21 years of age.
• 3+ years of retail or customer service experience.
• Experience with cash handling and POS systems is required.
• Exceptional customer service and problem-solving skills.
• Strong collaboration skills and the ability to contribute to a positive work environment.
• Ability to coach and influence others.
• Flexibility to work nights, weekends, and holidays as needed.

Responsabilidades

• Support store leadership in achieving sales goals and business growth.
• Lead by example and promote a service-minded retail environment.
• Demonstrate cannabis product knowledge and guide customers for a positive experience.
• Open/close the store as needed and assign tasks to meet business demands.
• Train and coach the retail team on tasks including customer intake, sales, inventory, and POS transactions.
• Provide coaching and escalate employee concerns to leadership.
• Ensure compliance with SOPs and regulations; report issues promptly.
• Assist inventory management and conduct regular audits and end-of-period processes.
• Identify opportunities for improvement and share findings with leadership.

Conocimientos

Cash handling

POS systems

Customer service

Problem-solving

Collaboration

Coaching others

Flexible hours

Herramientas

POS software

Descripción del empleo

The Cannabist Company, operating as The Green Solution and Medicine Man brands, seeks a Lead Retail Associate (Shift Lead) at its Denver, CO location. The role supports store leadership, coaches staff, handles POS transactions, and ensures a high-quality customer experience in a fast-paced cannabis retail environment.

Responsibilities include opening/closing, training, inventory checks, and maintaining SOPs while upholding company values and compliance.