Cannabis Retail Sales & Delivery Specialist

Live Parallel; Franklin (MA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Pet Insurance

Full medical/vision/dental

Job summary

Live Parallel (MA) is seeking a Retail Sales Associate to be the face of our Franklin locations, delivering exceptional customer service and product knowledge while driving revenue. The role includes in-store and hybrid responsibilities with occasional home deliveries and strict compliance with industry regulations.

The ideal candidate has at least 1 year in retail or customer service, proficient POS handling, and excellent communication.

Qualifications

• 1 year of experience in retail or a related customer service role.
• Proficiency in operating POS systems and handling transactions.
• Strong communication and organizational skills.
• Ability to manage multiple tasks and resolve issues promptly.

Responsibilities

• Drive sales and revenue through upselling and cross-selling to meet targets.
• Greet customers and provide product information to ensure a positive shopping experience.
• Handle customer inquiries, complaints, and returns professionally while maintaining HIPAA-compliant patient information where required.
• Operate POS and sales systems accurately and keep the store clean, stocked, and visually merchandised.
• Deliver products to customers in-store or via home delivery and manage documentation for each order.

Skills

Customer service

POS systems

Communication

Retail sales

Teamwork

Education

High School Diploma or equivalent

Job description

Live Parallel (MA) is seeking a Retail Sales Associate to be the face of our Franklin locations, delivering exceptional customer service and product knowledge while driving revenue. The role includes in-store and hybrid responsibilities with occasional home deliveries and strict compliance with industry regulations.

The ideal candidate has at least 1 year in retail or customer service, proficient POS handling, and excellent communication.