Cannabis Wellness Retail Specialist

Live-Parallel; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/vision/dental

401k with company match

Tuition Reimbursement

Pet Insurance

Volunteer & community programs

Job summary

Live-Parallel is seeking Retail Sales Associates to support our Texas team in Goodblend retail locations. You will deliver expert cannabis knowledge, manage patient records, and process orders at the POS while ensuring privacy and compliant operations.

Ideal candidates bring 1 year in retail, strong communication, and a flexible schedule to cover evenings and weekends. Join a fast-growing hemp and cannabis ecosystem committed to service excellence and community well-being.

Qualifications

• Age 21 or over.
• High School Diploma or equivalent.
• Valid Government-Issued Photo ID.
• Must be flexible regarding work schedule, including evenings, weekends, and holidays.
• 1 year in Retail or a related industry where customer service is critical.
• Constantly operating a computer and other office machinery.
• Strong attention to detail and ability to multitask and manage time effectively.
• Excellent communication and organizational skills.
• Ability to manage difficult situations and resolve in a timely and professional manner.

Responsibilities

• Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport using established customer service model.
• Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.
• Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.
• Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).
• Maintain accurate records of all activities including customer records for all activities in accordance with the State Regulations, as well as regulations set forth by local and federal agencies.
• Maintain privacy and confidentiality of sensitive patient information in alignment with HIPAA compliance.
• Appropriately elevate customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.
• Maintain the cleanliness of the store on a daily basis.

Skills

Customer service

Communication

Time management

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Live-Parallel is seeking Retail Sales Associates to support our Texas team in Goodblend retail locations. You will deliver expert cannabis knowledge, manage patient records, and process orders at the POS while ensuring privacy and compliant operations.

Ideal candidates bring 1 year in retail, strong communication, and a flexible schedule to cover evenings and weekends. Join a fast-growing hemp and cannabis ecosystem committed to service excellence and community well-being.