Cannabis Retail Operations Leader

Minnesota Cannabis Services; Minnesota; On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Bonus incentives

50% off smokable cannabis products

Health, Dental and Vision insurance

Employee Assistance Program (EAP)

Employee Discount Program

ESST and PTO

Holiday Pay

Job summary

Minnesota Cannabis Services in Minnesota is seeking a General Manager to oversee store performance, daily operations, compliance, and financial reporting while building a high-performing team. You will set the tone for excellence and drive growth through data-driven decisions, mentoring future leaders and ensuring customer satisfaction.

You will lead with integrity, adaptability, and a customer-centric mindset, managing scheduling, cash, inventory, and safety across a dynamic retail environment.

Qualifications

• 5+ years of experience in multi-functional retail management with direct supervisory experience.
• Strong leadership and coaching abilities.
• Excellent organizational, communication, and problem-solving skills.
• Comfortable working with scheduling, inventory systems, and financial reporting.
• A high level of integrity, personal motivation, adaptability, and sense of urgency.
• Commitment to maintaining confidentiality and managing sensitive information.
• Previous retail, sales and/or customer service experience is strongly preferred.
• We do not require previous professional experience in the cannabis industry but would prefer the applicant be a consumer of the product.
• Ability to work flexible hours including evenings, weekends, and holidays.
• This position requires the ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation
• Must commit to coming to work sober.
• Successfully pass a pre-employment criminal background check
• Minimum 21 years of age.

Responsibilities

• Lead, mentor, and inspire a team of managers and associates to exceed operational and financial goals.
• Oversee scheduling, cash and inventory management, visual merchandising, and compliance.
• Champion a culture of accountability, communication, and continuous improvement.
• Develop and coach Assistant GMs, preparing them for future leadership roles.
• Collaborate with corporate and cross-functional teams to optimize efficiency and customer satisfaction.
• Ensure safety, consistency, and excellence in every facet of operations.

Skills

Leadership

Coaching

Organizational skills

Communication

Problem solving

Scheduling

Inventory management

Financial reporting

Integrity

Adaptability

Urgency

Confidentiality

Customer service

Job description

Minnesota Cannabis Services in Minnesota is seeking a General Manager to oversee store performance, daily operations, compliance, and financial reporting while building a high-performing team. You will set the tone for excellence and drive growth through data-driven decisions, mentoring future leaders and ensuring customer satisfaction.

You will lead with integrity, adaptability, and a customer-centric mindset, managing scheduling, cash, inventory, and safety across a dynamic retail environment.