Cannabis Retail Lead - Part Time & Customer Experience

Cookies; Pensacola (FL); On-site; USD 28,000 - 36,000; Part time

Job summary

Cookies in Pensacola, FL is seeking a part-time Operations Lead to guide the store team in partnership with the Co-Managers and GM. You will directly execute TRP world-class customer experience, train staff, maintain visual presentation, and drive loyalty program engagement.

You will oversee daily inventory management and processing, receive and document deliveries, perform counts, restock merchandise, and ensure accurate records.

Qualifications

• Minimum 2 years’ experience supervising training, quality and customer service in retail.
• Proficient in Microsoft Word, Excel and Outlook.
• Passion for Cannabis culture.

Responsibilities

• Lead the team in partnership with Co-Managers and GM to deliver TRP customer experience.
• Maintain high visual presentation standards and drive loyalty program engagement.
• Oversee inventory management, deliveries, counts, and restocking.
• Train and supervise Inventory Associates and ensure accurate records.

Skills

Cannabis knowledge

Retail supervision

Customer service

Microsoft Word

Microsoft Excel

Microsoft Outlook

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Cookies in Pensacola, FL is seeking a part-time Operations Lead to guide the store team in partnership with the Co-Managers and GM. You will directly execute TRP world-class customer experience, train staff, maintain visual presentation, and drive loyalty program engagement.

You will oversee daily inventory management and processing, receive and document deliveries, perform counts, restock merchandise, and ensure accurate records.