Lead Budtender & Cannabis Retail Customer Experience Leader

Cookies; Brooksville (FL); On-site; USD 26,000 - 29,000; Part time

Job summary

Cookies in Brooksville, FL is seeking a Lead Budtender to guide the Budtender team with the assistant GM and GM. You will deliver TRP customer experience, maintain product knowledge, and uphold high visual standards to drive repeat business.

The role requires cannabis passion, at least 2 years supervising in retail, and a high school diploma. Part-time, non-exempt hours are available with growth toward store leadership.

Qualifications

• Passion for cannabis and cannabis culture.
• Minimum 2 years’ experience supervising training, quality and customer service in retail.
• Microsoft Office skills in Word, Excel and Outlook.

Responsibilities

• Execute TRP world class customer experience.
• Provide a friendly and warm welcome to all customers.
• Execute TRP customer first culture through communication, product knowledge and visuals.
• Drive repeat business through loyalty program.
• Measure and follow up on customer experience using reviews and KPIs.
• Collaborate with GM/AM to set sales and KPI goals.
• Review KPIs with the team to drive sales volume.
• Assist with visual presentation and merchandising.
• Partner on community outreach and in-store events.

Skills

Customer service

Leadership

Retail supervision

Communication

Teamwork

Education

High school

Tools

Microsoft Office

Job description

Cookies in Brooksville, FL is seeking a Lead Budtender to guide the Budtender team with the assistant GM and GM. You will deliver TRP customer experience, maintain product knowledge, and uphold high visual standards to drive repeat business.

The role requires cannabis passion, at least 2 years supervising in retail, and a high school diploma. Part-time, non-exempt hours are available with growth toward store leadership.