Part-Time Cannabis Retail Lead – Evenings

Parallel; Pensacola (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Pet Insurance

Parallel Cares community program

Job summary

Parallel is hiring a Lead Retail Sales Associate in Pensacola, FL. The role requires ownership of store operations, delivering exceptional service, and acting as an expert on cannabis products.

You will support new hire training, product launches, and patient intake while ensuring privacy and accuracy in records. This position is 15-20 hours per week, including evenings and at least one weekend day, with duties spanning POS, customer education, and maintaining compliance with state regulations.

Qualifications

• Age 21 or over.
• 2 years' experience in Retail or similar industry where customer service is critical.
• Must be flexible regarding work schedule, including evenings, weekends, and holidays.
• Excellent verbal and written communication skills.

Responsibilities

• Act as training ambassador and assist with new employee orientation and product launch education.
• Assume Manager on Duty duties for opening/closing, banking and store security as needed.
• Model best-in-class service to exceed customer expectations and build long-term rapport.
• Provide customers and caregivers with expert cannabis recommendations and discuss therapy goals, dosing, and administration.
• Participate in patient intake, maintain paperwork and records with privacy and confidentiality.
• Receive, prepare, and complete patient orders using point-of-sale system.
• Resolve customer conflicts or complaints to inspire loyalty to our brands.
• Maintain records in accordance with Florida state regulations and local/federal guidelines.

Skills

Retail experience

Customer service

Education

High School Diploma or equivalent

Job description

Parallel is hiring a Lead Retail Sales Associate in Pensacola, FL. The role requires ownership of store operations, delivering exceptional service, and acting as an expert on cannabis products.

You will support new hire training, product launches, and patient intake while ensuring privacy and accuracy in records. This position is 15-20 hours per week, including evenings and at least one weekend day, with duties spanning POS, customer education, and maintaining compliance with state regulations.