Cannabis Retail Lead: Elevate Service & Team Growth

Mint Cannabis Co.; Roseville (MI); Vor Ort; USD 25.000 - 36.000; Vollzeit

Zusammenfassung

Mint Cannabis Co. in Roseville, MI is seeking a Retail Lead to guide the store team and uphold compliance and top-notch customer service on the sales floor.

You will mentor Budtenders, manage daily operations, and ensure proper product labeling, stocking, and smooth POS transactions, while delivering an educational and compliant customer experience. The role works with the Store Manager to open/close duties, supports scheduling, and maintains professional standards in a licensed retail

Qualifikationen

• 1+ year of customer service or cannabis retail experience.
• 1+ year of leadership experience preferred.
• Strong communication, conflict resolution, and team-building skills.

Aufgaben

• Open and close the store per policy.
• Oversee daily dispensary floor operations and support staff.
• Guide patients through product selection and deliver excellent service.
• Mentor Budtenders and delegate tasks as needed.
• Ensure product displays are clean, properly labeled, rotated, and fully stocked.
• Handle customer concerns, assist with de-escalation, and support team performance.
• Operate POS systems accurately and assist with daily cash reconciliation.
• Maintain a clean, compliant, and professional retail environment.
• Support management with scheduling and daily feedback.

Kenntnisse

Customer service

Leadership

Communication

Conflict resolution

Team-building

Ausbildung

High school diploma or equivalent

Tools

POS systems

Jobbeschreibung

Mint Cannabis Co. in Roseville, MI is seeking a Retail Lead to guide the store team and uphold compliance and top-notch customer service on the sales floor.

You will mentor Budtenders, manage daily operations, and ensure proper product labeling, stocking, and smooth POS transactions, while delivering an educational and compliant customer experience. The role works with the Store Manager to open/close duties, supports scheduling, and maintains professional standards in a licensed retail