Cannabis Retail Floor Lead - Drive Sales & Experience

Mint Cannabis; Kalamazoo (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Mint Cannabis in Kalamazoo, MI is seeking a Retail Lead to act as an operational extension to the store manager. You will oversee floor flow, ensure guests are served promptly, coach a busy team, and provide shift-level support from discount codes to lunch coverage.

Responsibilities include guiding 25+ team members on upselling, inventory duties, cash reconciliation, and maintaining compliance with Michigan regulations. You will drive sales metrics and reduce aging stock during peak hours.

Qualifications

• 1–2 years in the cannabis industry.
• Leadership background for large teams; cannabis leadership a plus.
• Experience in sales is preferred.
• Must be 21+ years of age and pass a background check.

Responsibilities

• Daily tasks: Lead and support the floor operations during shifts.
• Coach and provide sales feedback to the team to improve metrics.
• Coach team on inventory control and shrinkage reduction.
• Oversee store openings/closings, cash reconciliation, and POS use.
• Ensure compliance with Michigan state regulations and inspections.
• Drive sales and reduce aging/expired products.

Skills

Cannabis industry experience

Leadership experience

Sales experience

POS systems

Tools

POS systems

Job description

Mint Cannabis in Kalamazoo, MI is seeking a Retail Lead to act as an operational extension to the store manager. You will oversee floor flow, ensure guests are served promptly, coach a busy team, and provide shift-level support from discount codes to lunch coverage.

Responsibilities include guiding 25+ team members on upselling, inventory duties, cash reconciliation, and maintaining compliance with Michigan regulations. You will drive sales metrics and reduce aging stock during peak hours.