Cannabis Retail Lead - Customer Experience Coach

Curaleaf Holdings, Inc.; Maine; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay and Benefits

Generous PTO and Parental Leave

Life/Disability Insurance

Community Involvement

Referral Bonuses and Product Discounts

Job summary

Curaleaf Holdings, Inc. is hiring a Lead Store Associate in Bethel, ME. You will lead a retail team, deliver outstanding customer experiences, and ensure store operations run smoothly in a fast-paced, regulation-driven environment.

The role requires 21+ years old, a high school diploma, and 1+ year in customer-facing or sales work, plus 6 months of retail leadership. Salary starts at $18.50/hr with potential up to $20.50/hr, plus benefits.

Qualifications

• 21+ years old and eligible to work in the US.
• At least 1 year of experience in a customer-facing or sales environment.
• At least 6 months of leadership experience in a retail environment.
• Experience using point-of-sale (POS) systems and cash handling.

Responsibilities

• Deliver exceptional customer experiences and coach the team.
• Drive consultative selling and product education on the floor.
• Enroll guests in our rewards program and capture customer insights.
• Open/close duties, cash reconciliation, and maintain POS accuracy.
• Maintain a clean, compliant store and uphold SOPs and safety protocols.
• Lead inventory counts and participate in overnight audits.

Skills

Customer service

Leadership

Communication

Time management

Multi-tasking

Problem solving

Education

High School Diploma

Tools

POS systems

Cash handling

Job description

Curaleaf Holdings, Inc. is hiring a Lead Store Associate in Bethel, ME. You will lead a retail team, deliver outstanding customer experiences, and ensure store operations run smoothly in a fast-paced, regulation-driven environment.

The role requires 21+ years old, a high school diploma, and 1+ year in customer-facing or sales work, plus 6 months of retail leadership. Salary starts at $18.50/hr with potential up to $20.50/hr, plus benefits.