Cannabis Retail Guest Experience Pro

Renew Cannabis Co.; Michigan; On-site; USD 18,000 - 23,000; Full time

Job summary

Common Citizen in Michigan is seeking a Guest Advisor in our Retail department to educate guests and deliver exceptional service, acting as the face of the company. You will guide guests through product selections and ensure compliance with state regulations while maintaining a high standard of customer care.

The role requires at least 2 years in retail customer service, willingness to work varied shifts, and a valid driver’s license.

Qualifications

• Minimum 2 years in a customer service role in a retail environment.

Responsibilities

• Provide unparalleled customer service and educate guests about cannabis products.
• Upsell & cross-sell when beneficial to guests.
• Process orders and handle POS transactions accurately.
• Maintain regulatory compliance (eg. LARA, Metrc).
• Develop rapport with customers and ensure issues are resolved promptly.

Skills

Customer service

Retail experience

Cash handling

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Common Citizen in Michigan is seeking a Guest Advisor in our Retail department to educate guests and deliver exceptional service, acting as the face of the company. You will guide guests through product selections and ensure compliance with state regulations while maintaining a high standard of customer care.

The role requires at least 2 years in retail customer service, willingness to work varied shifts, and a valid driver’s license.