Cannabis Retail General Manager — Service & Ops Leader

Jushi Holdings Inc.; Tyngsborough (MA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Short-Term Disability

Long-Term Disability

Flexible Spending Accounts

Paid Time Off

Paid Holidays

401(k)

Job summary

Jushi Holdings Inc. is seeking a Dispensary General Manager in Massachusetts to oversee daily retail operations, staffing, training, scheduling, purchasing, merchandising, cash handling, inventory, and compliance. Build a high-performing team focused on exceptional patient experiences.

You will lead with strong service, culture, and operational discipline while partnering with regional leaders to ensure consistency and growth.

Qualifications

• Five years of combined dispensary, call center, retail, or hospitality experience.
• Strong leadership and staff development skills.
• High-level numerical and analytical abilities.

Responsibilities

• Hire and develop a team passionate about medical cannabis and service.
• Lead by example with service, pace, positivity, and energy.
• Support and maintain Jushi’s mission and positive culture.
• Train store staff through materials, sessions, and performance reviews.
• Follow policies, procedures, and programs for customer service, staff, inventory, and cash handling.
• Identify and implement process improvements to support growth.
• Maintain thoughtful store scheduling to drive revenue and control costs.
• Perform daily inventory audits and record sales data accurately.
• Oversee end-of-month inventory reconciliations and discrepancies.
• Develop vendor relationships and maintain inventory levels.

Skills

Staff management

Customer service

Cash handling

Inventory management

Training & development

Regulatory compliance

Education

GED

Associate degree

Bachelor's degree

Tools

MJ Freeway

Job description

Jushi Holdings Inc. is seeking a Dispensary General Manager in Massachusetts to oversee daily retail operations, staffing, training, scheduling, purchasing, merchandising, cash handling, inventory, and compliance. Build a high-performing team focused on exceptional patient experiences.

You will lead with strong service, culture, and operational discipline while partnering with regional leaders to ensure consistency and growth.