Cannabis Retail General Manager: Growth, Ops & Team Lead

PharmaCann Inc; Ottawa (IL); On-site; USD 65,000 - 75,000; Full time

Job summary

PharmaCann, Inc. in Illinois is seeking a General Manager to lead a retail store and a team of dispensary managers, driving top-line sales growth through hospitality, product presentation, and efficient operations.

You will manage P&L, recruit and develop talent, forecast payroll, monitor financial and operational reports, and ensure compliance with policies and standards while delivering exceptional customer service.

Qualifications

• Age 21 or older; Bachelor's in business/ops preferred; 5+ years managerial experience in retail; PharmaCann management or dispensary experience valued; proven ability to drive sales and manage metrics; strong communication and leadership skills.

Responsibilities

• Meet/exceed store sales, profitability, and operations goals.
• Forecast payroll to maximize productivity and coverage.
• Build a high-performing team with strong customer service and loyalty.
• Interpret financial/operational reports and audit results regularly.
• Identify underperforming metrics and implement improvement strategies.

Skills

Leadership

Operations management

Sales leadership

Customer service

Team building

Education

Bachelor’s in business or operations management

Tools

Excel

Word

Outlook

Job description

PharmaCann, Inc. in Illinois is seeking a General Manager to lead a retail store and a team of dispensary managers, driving top-line sales growth through hospitality, product presentation, and efficient operations.

You will manage P&L, recruit and develop talent, forecast payroll, monitor financial and operational reports, and ensure compliance with policies and standards while delivering exceptional customer service.