Cannabis Retail Concierge — PTO & Benefits

Story Cannabis Co; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Paid holidays (8 per year)

Health insurance

Dental & Vision insurance

401k retirement plan

Disability insurance

EAP

Employee referral program

Job summary

Story Cannabis Co in Phoenix is seeking a Retail Associate to welcome customers, guide product selections, and deliver an exceptional shopping experience.

You will apply deep product knowledge, perform accurate transactions, and uphold store standards to help guests find products that fit their needs. This role combines customer service, education, and teamwork in a fast-paced environment.

Qualifications

• Minimum high school diploma or GED.
• Previous customer service experience preferred.
• Marijuana knowledge a bonus.
• Must be over 21 and legally able to work in the United States.

Responsibilities

• Greet customers with compassion and professionalism.
• Enter customer information into our database to verify eligibility for purchase.
• Completes all sales and duties per company SOP.
• Provide exceptional customer service through product knowledge and standards.
• Handle cash and debit transactions with a balanced cash drawer.
• Operate cash register, POS system, and cash drawer.
• Maintain store cleanliness and stock.
• Conduct nightly inventory of store products.
• Work with the team to meet sales goals and timelines.
• Assist with special projects as assigned.

Skills

Customer service

Cash handling

Mathematics

Team collaboration

Education

High School Diploma or GED

Job description

Story Cannabis Co in Phoenix is seeking a Retail Associate to welcome customers, guide product selections, and deliver an exceptional shopping experience.

You will apply deep product knowledge, perform accurate transactions, and uphold store standards to help guests find products that fit their needs. This role combines customer service, education, and teamwork in a fast-paced environment.