Cannabis Retail Budtender — Customer Experience Pro

High Profile; Shelbyville (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

401k

Company Holidays

Company Swag

Employee Discount

Job summary

C3 Industries is hiring a Sales Associate for the High Profile Cannabis Shop in Shelbyville, KY. The role emphasizes world-class customer service, product recommendations, and upselling to meet sales goals.

Responsibilities include greeting customers, verifying IDs, educating on cannabis genetics, processing online orders, and maintaining a compliant, stocked floor. 21+ and background check required.

Qualifications

• 1+ years customer service experience.
• Experience with POS systems and cash handling.
• Commitment to meeting KPIs on a regular basis.
• Willingness to work nights, weekends, and some holidays.
• Must be 21+ and able to pass a background check.

Responsibilities

• Provide the highest level of service to customers and make their experience the top priority.
• Meet or exceed sales targets and conversion rate goals as defined by store leadership.
• Greet customers and verify IDs.
• Assist customers with questions on state forms; update information in system as needed.
• Maintain the waiting room and stock the sales floor during downtime.
• Educate customers on cannabis properties and product selection.
• Fill online orders quickly while keeping customer experience front and center.
• Handle complaints professionally; escalate to management when needed.
• Maintain product knowledge and stay updated on cannabis trends.
• Accurately use and maintain the POS system and cash handling policies.
• Participate in product intake, inventory counts, and audits.
• Collaborate with management to boost sales and foot traffic.
• Support daily compliance with dispensary policies and schedules.

Skills

Customer service

POS systems

Cash handling

Sales targets

Communication skills

Background check

Teamwork

Education

High school diploma or GED

Job description

C3 Industries is hiring a Sales Associate for the High Profile Cannabis Shop in Shelbyville, KY. The role emphasizes world-class customer service, product recommendations, and upselling to meet sales goals.

Responsibilities include greeting customers, verifying IDs, educating on cannabis genetics, processing online orders, and maintaining a compliant, stocked floor. 21+ and background check required.