Budtender: Customer-First Cannabis Expert

C3 Industries; Shelbyville (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k

Company Holidays

Company Swag

Employee Discount

Job summary

C3 Industries is seeking a Sales Associate to deliver world-class customer service and drive sales at the Shelbyville, KY location. You will guide customers through cannabis product selections, perform check-ins, and process online orders while upholding store policies and compliance.

The role requires 1+ years of customer service experience, POS familiarity, and flexibility to work nights, weekends, and some holidays.

Qualifications

• 1+ years of customer service experience.
• Experience with POS systems and cash handling practices.
• Commitment to reaching KPIs on a regular basis.
• Effective multi-tasker with the ability to prioritize tasks.
• Ability to work independently with little supervision.
• Strong written and verbal communication skills.
• Knowledge of state/local regulations is preferred.
• Must be 21+ and able to pass a background check.

Responsibilities

• Provide the highest level of service to customers and prioritize their experience.
• Meet or exceed individual sales targets and conversion rate goals as defined by store leadership.
• Greet customers and check IDs.
• Assist new customers with forms and update information in the system.
• Keep waiting room and sales floor stocked during downtime.
• Educate customers on cannabis properties and product selection.
• Fill online orders quickly and accurately.
• Handle complaints professionally and escalate when needed.
• Maintain product knowledge and keep up with cannabis trends.
• Accurately use and maintain POS system and cash handling policies.
• Assist with inventory and audits and support management to increase sales and foot traffic.

Skills

Customer service

POS systems

Cash handling

KPIs

Communication

Education

High school diploma or GED

Tools

POS systems

Job description

C3 Industries is seeking a Sales Associate to deliver world-class customer service and drive sales at the Shelbyville, KY location. You will guide customers through cannabis product selections, perform check-ins, and process online orders while upholding store policies and compliance.

The role requires 1+ years of customer service experience, POS familiarity, and flexibility to work nights, weekends, and some holidays.