Cannabis Budtender & Customer Experience Specialist

High Profile; Leroy Township (MI); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

401k

Company Holidays

Employee Discount

Company Swag

Resumo da oferta

C3 Industries operates the High Profile Cannabis Shop network and is seeking a Sales Associate to deliver world-class customer service while driving in-store sales in Michigan. You will guide customers through product selection, upsell effectively, and ensure a positive shopping experience.

You will engage with customers, verify IDs, process orders, and stay knowledgeable on products, brands, and local regulations while supporting store leadership to meet targets.

Qualificações

• 1+ years of customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling.
• Able to meet Key Performance Indicators and sales targets.
• Strong oral and written communication skills.

Responsabilidades

• Provide the highest level of service to customers and prioritize their experience.
• Meet or exceed individual sales targets and conversions as defined by store leadership.
• Greet customers and verify IDs.
• Assist customers with questions on state required forms and update information in the system.
• Maintain the waiting room and stock the sales floor during downtime.
• Educate customers on cannabis properties and proper product selection.
• Fill online orders quickly while maintaining customer experience.
• Handle complaints professionally and escalate when needed.
• Maintain knowledge of products, brands, and trends.

Conhecimentos

Customer service

POS experience

Cash handling

Sales skills

Communication

Formação académica

High school diploma or GED

Ferramentas

POS software

Descrição da oferta de emprego

C3 Industries operates the High Profile Cannabis Shop network and is seeking a Sales Associate to deliver world-class customer service while driving in-store sales in Michigan. You will guide customers through product selection, upsell effectively, and ensure a positive shopping experience.

You will engage with customers, verify IDs, process orders, and stay knowledgeable on products, brands, and local regulations while supporting store leadership to meet targets.