Cannabis Retail Associate: Customer Experience Pro

Renew Cannabis Co.; Ypsilanti (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free Employee Assistance Program

Health, Dental & Vision Insurance (ful

401(k) Plan

Paid Time Off

Employee Discount

Monthly Bonus Incentives

Internal Growth Opportunities

Voluntary Life Insurance & Medical

Holiday Pay (select holidays only)

Bereavement Time Pay

Parental Leave

Job summary

JARS Cannabis in Ann Arbor, Michigan is hiring a Retail Representative to provide exceptional customer service and expert product knowledge in a fast-paced cannabis dispensary.

You will work with store leadership, help customers choose products, process transactions accurately in the POS system, and support inventory and opening/closing duties. Training through JARS University ensures you understand policies and culture.

Qualifications

• Minimum 2 years of customer service experience in a retail, sales, and/or hospitality environment.
• Basic math skills required.
• Knowledge of cannabis products preferred.
• Exceptional interpersonal, communication, and customer service skills.

Responsibilities

• Assess customer needs and provide product knowledge; conduct transactions accurately.
• Utilize suggestive selling strategies and upsell promotions.
• Assist with inventory tasks and opening/closing duties as needed.
• Follow store policies and CRA rules; maintain a positive attitude toward customers and coworkers.
• Record transactions in the POS system and ensure cash drawer accuracy.

Skills

Customer service

Retail sales

Communication

Cash handling

Education

High school diploma or GED

Tools

POS system

Job description

JARS Cannabis in Ann Arbor, Michigan is hiring a Retail Representative to provide exceptional customer service and expert product knowledge in a fast-paced cannabis dispensary.

You will work with store leadership, help customers choose products, process transactions accurately in the POS system, and support inventory and opening/closing duties. Training through JARS University ensures you understand policies and culture.