Cannabis Retail Associate - Growth & Benefits

JARS Cannabis; Port Huron (MI); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) Plan

Paid Time Off

Employee Discount

Monthly Bonus Incentives

Job summary

JARS Cannabis, Port Huron, MI, seeks a Retail Representative to deliver exceptional customer care, explain products, and drive promos in a fast-paced dispensary. Join a team dedicated to quality, training through JARS University, and community engagement.

The role requires strong communication, previous retail experience, and a passion for cannabis. Training and schedule flexibility are provided to support career growth in a dynamic retail setting.

Qualifications

• Must be 21 years of age or older
• High school diploma or GED required
• Minimum 2 years of customer service experience in a retail, sales, and/or hospitality environment
• Acquired knowledge of cannabis strains and applications
• Cannabis industry and/or health industry experience highly desirable
• Exceptional interpersonal, communication, and customer service skills
• Basic math skills required

Responsibilities

• Assess the needs of each customer, provide appropriate product knowledge, and conduct each transaction with accuracy and efficiency
• Utilize suggestive selling strategies and actively upsell customers on products and promotions
• Accept constructive criticism and coaching from upper management
• Assist with inventory tasks when needed
• Work scheduled shifts and follow the company's attendance policy
• Promote the perks of being a JARS customer, including the Loyalty Program, referrals, and more
• Record transactions accurately in the POS system, use appropriate login credentials, and ensure the accuracy of the assigned cash drawer
• Perform opening and closing duties as needed
• Escalate customer issues to upper management when appropriate
• Maintain a positive, caring attitude and treat customers and co-workers with respect
• Maintain neatness, cleanliness, and organization of the sales floor
• Fill in when short-staffed and remain willing to be cross-trained
• Follow and integrate JARS company policies and procedures in all on-the-job interactions, tasks, and behaviors
• Listen and respond to customer and coworker needs and requests in a timely and appropriate manner
• Other duties as assigned by management.

Skills

Customer service

Communication

Interpersonal skills

Basic math

Education

High school diploma or GED

Job description

JARS Cannabis, Port Huron, MI, seeks a Retail Representative to deliver exceptional customer care, explain products, and drive promos in a fast-paced dispensary. Join a team dedicated to quality, training through JARS University, and community engagement.

The role requires strong communication, previous retail experience, and a passion for cannabis. Training and schedule flexibility are provided to support career growth in a dynamic retail setting.