Cannabis Retail Associate

Jimmy Jazz; Northampton (MA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee discount

Paid onboarding & training

Career growth

Job summary

EMBR is hiring a Cannabis Retail Associate at our Northampton location. The role involves greeting guests, answering questions, processing sales and ensuring compliance with Massachusetts cannabis regulations. Training on our menu and CCC requirements is provided, with a focus on accuracy and friendly service.

New team members receive paid onboarding, product training, and the chance to advance to senior roles. This part-time position offers an employee discount and ongoing merchandising support.

Qualifications

• Must be 21 years of age or older per Massachusetts law.
• Part-time availability including weekends and holidays.
• Comfortable talking with a wide range of customers and staying patient under pressure.
• Able to learn new systems, product info, and store procedures quickly.

Responsibilities

• Greet guests and set a friendly, professional tone from entry.
• Understand customer needs and recommend products that fit.
• Share accurate product details in line with Massachusetts CCC regulations.
• Ring up orders and process payments via the POS system.
• Check IDs and ensure age/purchase limits are compliant.
• Keep the sales floor tidy and stocked, on-brand.

Skills

Customer service

Communication

Teamwork

Flexibility

Education

High school diploma

Tools

POS system

Job description

• Location 144 King St,Northampton, MA, 01060,United States
• Base Pay $17.00 / Hour
• Employee Type PT (Non-Exempt)
• Required Degree High school

Cannabis Retail Associate

Location:

144 King St, Northampton, MA 01060

Compensation:

$17.00 per hour, plus tips

Job Type:

Part-Time

Department:

Retail

EMBR's Northampton retail location is hiring a Cannabis Retail Associate to join our sales floor team. This role is the face of our store - greeting guests, answering product questions, ringing up sales, and making sure every visit to EMBR feels informed, welcoming, and compliant with Massachusetts cannabis regulations.

New team members complete paid training on our menu, POS system, and Massachusetts Cannabis Control Commission (CCC) requirements before working independently on the floor.

• Discount: Employee discount on in-store product
• Training: Fully paid onboarding and product training
• Growth: Room to move into senior associate, shift lead, or management tracks

Schedule

This is a part-time role with shifts scheduled around store needs. Because the store is open across the entire week, team members should have flexible availability across mornings, evenings, weekends, and holidays. Exact shifts are set based on store traffic and staffing needs.

What You'll Do

• Greet every guest and set a friendly, professional tone from the moment they walk in
• Ask questions to understand what a customer is looking for and recommend products that fit
• Share accurate product details in line with Massachusetts CCC regulations - no overselling, no guessing
• Ring up orders and handle payments correctly through the POS system
• Check ID and confirm age and purchase-limit compliance on every sale
• Keep the sales floor tidy, stocked, and visually on-brand
• Help with receiving, restocking, and basic inventory counts as needed
• Support store opening/closing routines and general merchandising
• Follow EMBR policy along with state and local cannabis law
• Pitch in as part of a team - covering, training, and supporting coworkers

What We’re Looking For

• 21 years of age or older (required by Massachusetts law)
• Flexible availability, including weekends and holidays
• Comfortable talking with a wide range of customers and staying patient under pressure
• Quick to pick up new systems, product info, and store procedures
• Cannabis industry experience preferred; retail or hospitality experience also considered
• Must be able to pass a background check and obtain Massachusetts CCC Marijuana Establishment Agent registration prior to starting

About the Role

We're looking for someone dependable and approachable who genuinely enjoys helping people - someone who follows procedure carefully, picks things up quickly, and adds a good energy to the team.

EMBR is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other status protected by applicable federal, Massachusetts, or local law.