Cannabis Patient Care & Education Specialist

Jushi Holdings Inc.; Springdale (OH); On-site; USD 5,500 - 8,300; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Flexible Spending Account

Paid Time Off

Paid Holidays

401(k) Plan

Job summary

Jushi Holdings Inc. in Ohio seeks a Customer Care Consultant to deliver exceptional service to patrons and patients while educating them about products and promotions.

You will handle day-to-day phone support, assist in-store customers, and ensure compliance with company policies and state regulations. The role emphasizes teamwork, reliable communication, and a willingness to learn about medical cannabis benefits, discounts, and membership programs.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor’s degree in any field preferred.
• Excellent computer, language and reasoning skills.
• Excellent multi-tasking skills over the phone.
• Occasionally requires local travel.

Responsibilities

• Assist patrons and patients via phone and in-store interactions.
• Provide accurate product information and recommendations.
• Operate POS system and manage cash register.
• Maintain store cleanliness and stock shelves.
• Work as part of a team to meet sales and compliance goals.
• Adhere to company policies and regulatory guidelines.
• All other duties as assigned.

Skills

Customer service

Communication

Multitasking

Reasoning

Education

GED

Associate/Bachelor’s degree

Job description

Jushi Holdings Inc. in Ohio seeks a Customer Care Consultant to deliver exceptional service to patrons and patients while educating them about products and promotions.

You will handle day-to-day phone support, assist in-store customers, and ensure compliance with company policies and state regulations. The role emphasizes teamwork, reliable communication, and a willingness to learn about medical cannabis benefits, discounts, and membership programs.