Cannabis Customer Care Consultant — Patient Support & Tips

Jushi Holdings Inc.; Parma (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

401(k)

Job summary

Jushi Holdings Inc. is looking for a Customer Care Consultant in Parma, Ohio to deliver exceptional customer service in the cannabis industry. This role requires a high school diploma and excellent communication skills, along with the ability to multitask efficiently over the phone. Responsibilities include providing customer support, conducting store tours, and handling transactional responsibilities.

Employees will enjoy various benefits, including medical, dental, vision, and paid time off. We are committed to equal employment opportunity.

Qualifications

• High School diploma or General Education Development (GED) required.
• Associate or Bachelor’s degree in any field preferred.
• Excellent computer, language and reasoning skills.
• Excellent multi-tasking skills over the phone.

Responsibilities

• Deliver exceptional customer service and patient service.
• Conduct day-to-day customer phone support.
• Lead tours of sales floor and make product recommendations.
• Operate cash register, computer-based POS system, and cash drawer.

Skills

Excellent computer skills

Excellent language skills

Excellent reasoning skills

Excellent multi-tasking skills

Education

High School diploma or GED

Associate or Bachelor's degree preferred

Job description

Jushi Holdings Inc. is looking for a Customer Care Consultant in Parma, Ohio to deliver exceptional customer service in the cannabis industry. This role requires a high school diploma and excellent communication skills, along with the ability to multitask efficiently over the phone. Responsibilities include providing customer support, conducting store tours, and handling transactional responsibilities.

Employees will enjoy various benefits, including medical, dental, vision, and paid time off. We are committed to equal employment opportunity.