Cannabis Customer Experience & Education Specialist

Jushi; Springdale (OH); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Flexible Spending Accounts

Paid Time Off

Paid Holidays

401(k)

Job summary

Jushi Holdings Inc. in Ohio is seeking a Customer Care Consultant to deliver exceptional customer and patient service, educate clients, and operate the store’s POS.

The role involves on-site support, guiding tours of the sales floor, and maintaining compliance with company policies and regulations. You will work as part of a team, answer questions over the phone and in person, and help promote memberships and promotions.

Qualifications

• High School diploma or GED required.
• Associate or Bachelor’s degree in any field preferred.
• Excellent computer, language and reasoning skills.
• Bilingual in Spanish preferred.

Responsibilities

• Provide outstanding, accurate customer service to patrons by answering or directing questions and concerns.
• Lead tours of sales floor within the store with product recommendations.
• Maintain knowledge of patient and member benefits, discounts, promotions, and encourage memberships.
• Adhere to safety policies and regulatory compliance.
• Operate cash register, POS system, and cash drawer.
• Work as part of a team to meet sales, guest satisfaction, and compliance goals.

Skills

Customer service

Communication

Reasoning

Multitasking

Spanish language

Education

High School diploma or GED

Associate or Bachelor’s degree

Job description

Jushi Holdings Inc. in Ohio is seeking a Customer Care Consultant to deliver exceptional customer and patient service, educate clients, and operate the store’s POS.

The role involves on-site support, guiding tours of the sales floor, and maintaining compliance with company policies and regulations. You will work as part of a team, answer questions over the phone and in person, and help promote memberships and promotions.