Cannabis Experience & Education Specialist

PharmaCann Inc; Rosemont (IL); On-site; USD 20,000 - 29,000; Full time

Job summary

PharmaCann, Inc. is seeking a Budtender to deliver a world-class customer experience at our Illinois cannabis dispensary. You will promote compliant, hospitality-driven service and educate customers about cannabis products and usage.

Starting pay is $18/hr, with opportunities to grow in a fast-paced retail environment. Responsibilities include achieving sales KPIs, maintaining product knowledge, handling POS transactions accurately, and ensuring security and regulatory compliance.

Qualifications

• Minimum 21 years of age (or as required by state regulations).
• High School diploma required.
• Minimum 2 years’ experience with customer service in a fast-paced retail environment.
• Strong analytical skills and intermediate-level math.
• Proven ability to accurately manage a register.
• Exceptional customer service and interpersonal skills.
• Strong attention to detail and problem-solving ability.
• Solid computer-based skills and familiarity with sales software.
• Ability to pass background checks and maintain a valid driver’s license.

Responsibilities

• Meet & exceed personal sales volume and KPI goals.
• Assist in building a great company and business that disrupts the traditional retail model and embrace change.
• Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
• Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
• Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.
• Proactively answer customer questions and ensure knowledge of products and usage.
• Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
• Accountable for accurately utilizing PharmaCann’s Point of Sale system.
• Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
• Execute PharmaCann’s dispensary protocols including safety protocols.
• Complies with all security, safety, and legal requirements.
• Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
• Maintain a clean and organized point of sale area.
• This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
• Dependent upon the state and/or location, this position may be required to hold a current driver’s license and maintain a good driving record.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

Skills

Customer Service

Cash Handling

Point of Sale

Interpersonal Communication

Attention to Detail

Math Skills

Computer Skills

Problem Solving

Teamwork

Sales Experience

Education

High School Diploma

Tools

POS System

Job description

PharmaCann, Inc. is seeking a Budtender to deliver a world-class customer experience at our Illinois cannabis dispensary. You will promote compliant, hospitality-driven service and educate customers about cannabis products and usage.

Starting pay is $18/hr, with opportunities to grow in a fast-paced retail environment. Responsibilities include achieving sales KPIs, maintaining product knowledge, handling POS transactions accurately, and ensuring security and regulatory compliance.