Cannabis Retail Budtender — Customer Experience Pro

Renew Cannabis Co.; Romeoville (IL); Ibrido; USD 20.000 - 29.000; Tempo pieno

Descrizione del lavoro

PharmaCann, Inc. is seeking a Budtender to deliver world-class customer experiences in our Illinois location. You will promote compliant, service-oriented retail operations while educating customers about cannabis products and regulations.

Starting pay is $18/hr. The role requires strong customer service, attention to detail, and the ability to work weekend/evening/holiday shifts in a fast-paced retail environment.

Competenze

• Minimum 21 years of age (or as required by state regulations).
• Minimum 2 years’ experience with customer service in a fast-paced retail environment.
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.

Mansioni

• Meet & exceed personal sales volume and KPI goals.
• Assist in building a great company and business that disrupts the traditional retail model and embrace change.
• Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
• Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
• Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.
• Proactively answer customer questions and ensure knowledge of products and usage.
• Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
• Accountable for accurately utilizing PharmaCann’s Point of Sale system.
• Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
• Execute PharmaCann’s dispensary protocols including safety protocols.
• Complies with all security, safety, and legal requirements.
• Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
• Maintain a clean and organized point of sale area.
• This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.

Conoscenze

Customer service

Sales skills

Cash register

Communication

Attention to detail

Formazione

High School diploma

Strumenti

POS system

Descrizione del lavoro

PharmaCann, Inc. is seeking a Budtender to deliver world-class customer experiences in our Illinois location. You will promote compliant, service-oriented retail operations while educating customers about cannabis products and regulations.

Starting pay is $18/hr. The role requires strong customer service, attention to detail, and the ability to work weekend/evening/holiday shifts in a fast-paced retail environment.