Cannabis Budtender & Customer Experience Lead

Renew Cannabis Co.; Arlington Heights (IL); On-site; USD 20,000 - 29,000; Full time

Job summary

The Budtender at PharmaCann, Inc. is responsible for delivering a world-class customer experience and maintaining a compliant work environment at the retail location.

Starting pay is $18/hr, with roles requiring strong customer service, product knowledge, and the ability to manage a register and POS system. Flexibility for weekend and holiday shifts is expected as part of a dynamic retail cannabis team.

Qualifications

• Minimum 21 years of age (or as required by state regulations).
• High School diploma required.
• Minimum 2 years’ experience with customer service in a fast-paced retail environment.
• Strong analytical skills to assess data, facts, and figures.
• Intermediate-level math skills.
• Proven expertise managing a register.
• Exceptional customer service skills.

Responsibilities

• Meet & exceed personal sales volume and KPI goals.
• Assist in building a great company and business that disrupts the traditional retail model.
• Lead with authentic, confident customer service to execute our hospitality program.
• Drive repeat business through local networking and customer data capture.
• Maintain up-to-date knowledge on products and cannabis laws and regulations.
• Accurately use PharmaCann’s Point of Sale system and complete transactions with accuracy.

Skills

Customer service

POS handling

Sales

Communication

Analytical skills

Education

High School diploma

Tools

POS system

Job description

The Budtender at PharmaCann, Inc. is responsible for delivering a world-class customer experience and maintaining a compliant work environment at the retail location.

Starting pay is $18/hr, with roles requiring strong customer service, product knowledge, and the ability to manage a register and POS system. Flexibility for weekend and holiday shifts is expected as part of a dynamic retail cannabis team.