Cannabis Retail Experience Specialist

Renew Cannabis Co.; Aurora (IL); Hybrid; USD 20,000 - 29,000; Full time

Job summary

PharmaCann, Inc. in Aurora, IL is hiring a Budtender to deliver a world-class customer experience at our dispensary. You will educate customers about cannabis products, ensure compliant operations, and support sales goals in a fast-paced retail setting.

The role requires 2+ years of customer service, strong communication, and attention to detail. Pay starts at $18 per hour, with flexible scheduling including weekends and holidays, and adherence to safety protocols.

Qualifications

• Minimum 21 years of age (or as required by state regulations).
• High School diploma required.
• Minimum 2 years’ experience with customer service in a fast-paced retail environment.
• Strong analytical skills to assess data, facts, and figures.
• Intermediate-level math skills.
• Proven expertise and experience to accurately manage a register.
• Exceptional customer service skills.
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.
• Strong computer-based skills.
• Dynamic interpersonal and communication skills.
• Business-minded personality.
• A highly self-motivated and ethical individual.
• Valid driver’s license and ability to pass a Motor Vehicle Record background check (state specific).

Responsibilities

• Meet and exceed personal sales volume and KPI goals.
• Build a great company by embracing the hospitality program.
• Lead with authentic self-leadership to execute top-notch service.
• Drive repeat business through local networking and loyalty building.
• Maintain up-to-date product knowledge and cannabis laws.
• Proactively answer customer questions and educate on products.
• Deliver world-class customer experience with strong sales techniques.
• Accurately utilize PharmaCann’s Point of Sale system.
• Handle transactions with accuracy at the register.
• Follow dispensary safety and security protocols.
• Possess and maintain a valid driver’s license (where required).
• Support other duties: call center, inventory, outreach, security, and merchandising.
• Present a positive image to employees, customers, and community.

Skills

Customer service

POS familiarity

Cash handling

Analytical skills

Math skills

Attention to detail

Communication skills

Interpersonal skills

Self-motivated

Driver's license

Education

High School diploma

Tools

POS system

Job description

PharmaCann, Inc. in Aurora, IL is hiring a Budtender to deliver a world-class customer experience at our dispensary. You will educate customers about cannabis products, ensure compliant operations, and support sales goals in a fast-paced retail setting.

The role requires 2+ years of customer service, strong communication, and attention to detail. Pay starts at $18 per hour, with flexible scheduling including weekends and holidays, and adherence to safety protocols.