Cannabis Experience & Education Advisor

GOEBEL FIXTURE COMPANY; Westland (MI); On-site; USD 22,000 - 25,000; Part time

Job summary

Common Citizen in Michigan is seeking a Guest Advisor in Westland to serve as the face of the dispensary and educate guests on our cannabis products. You will deliver exceptional service and help guests discover products that improve their quality of life.

The role is part-time, requiring familiarity with ordering platforms like Dutchie and Weedmaps and with POS systems. This position emphasizes education, compliance, and community engagement.

Qualifications

• Minimum 2 years in a customer service role in a retail environment.
• Familiarity with ordering platforms (Dutchie, Weedmaps) and POS systems.
• Personal or professional experience with cannabis preferred, not required.

Responsibilities

• Create an unparalleled customer service experience for guests.
• Upsell and cross-sell when it benefits fellow citizens.
• Work with fulfillment and ensure regulatory compliance (eg. LARA, Metrc).
• Educate guests about cannabis plant and product offerings.
• Host or participate in events and stay current on product knowledge.

Skills

Customer service

Retail POS

Cannabis knowledge

Tools

Dutchie

Weedmaps

POS systems

Job description

Common Citizen in Michigan is seeking a Guest Advisor in Westland to serve as the face of the dispensary and educate guests on our cannabis products. You will deliver exceptional service and help guests discover products that improve their quality of life.

The role is part-time, requiring familiarity with ordering platforms like Dutchie and Weedmaps and with POS systems. This position emphasizes education, compliance, and community engagement.