Cannabis Dispensary Wellness Concierge

New Cannabis Ventures; Monroeville, Northern (Allegheny County, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

GTI is seeking a Personal Care Specialist in Monroeville, PA, to engage with patients and customers in a retail setting. You will educate on products, consumption methods, and safety, and tailor recommendations to individual needs using in-depth product knowledge.

The role emphasizes maintaining a positive store environment, supporting delivery verification, and ensuring adherence to cannabis regulations. Prior cannabis experience is not required, and 21+ eligibility is required.

Qualifications

• At least one year of customer service experience.
• Must be 21 years or older.
• Must pass all background checks including state cannabis employment requirements.
• Possess valid driver’s license or state ID.
• Must be compliant with all cannabis regulations.
• Prior cannabis experience not required.

Responsibilities

• Engage with and assist patients/customers in a front-facing retail environment.
• Educate patients/customers on products, methods of consumption, and safety.
• Recommend safe, effective regimens based on customer needs and product knowledge.
• Maintain a positive, customer-oriented store environment.
• Verify order deliveries for accuracy.
• Support management to ensure smooth, compliant store operations.
• Uphold local and state cannabis regulations.

Skills

Customer service

Cannabis knowledge

POS systems

HIPAA compliance

Job description

GTI is seeking a Personal Care Specialist in Monroeville, PA, to engage with patients and customers in a retail setting. You will educate on products, consumption methods, and safety, and tailor recommendations to individual needs using in-depth product knowledge.

The role emphasizes maintaining a positive store environment, supporting delivery verification, and ensuring adherence to cannabis regulations. Prior cannabis experience is not required, and 21+ eligibility is required.