Cannabis Wellness Concierge

New Cannabis Ventures; Hermitage, Northern (Mercer County, KY); Hybrid; USD 20,664,000 - 27,552,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking a Personal Care Specialist for their Hermitage, PA dispensary. You will engage with patients and customers, educate them on GTI products and consumption methods, and recommend suitable regimens based on individual needs.

The role also involves ensuring smooth store operations, stocking, and compliance with regulations. You will join a team focused on safety, professionalism, and exceptional customer service.

Qualifications

• 1+ year of customer service experience; preference for retail experience in a customer-facing role.
• Ability to work varying shifts including mornings, days, nights, and weekends.
• Must pass background checks and be 21 years or older.

Responsibilities

• Engage with and assist patients/customers in a retail environment.
• Educate customers on products, methods of consumption, and safety.
• Recommend safe, effective regimens based on customer needs and product knowledge.
• Maintain a positive, customer-oriented store environment.
• Verify deliveries for accuracy and support store operations.

Skills

Customer service

Cannabis knowledge

Communication

Teamwork

Tools

POS systems

Office software

Job description

Green Thumb Industries (GTI) is seeking a Personal Care Specialist for their Hermitage, PA dispensary. You will engage with patients and customers, educate them on GTI products and consumption methods, and recommend suitable regimens based on individual needs.

The role also involves ensuring smooth store operations, stocking, and compliance with regulations. You will join a team focused on safety, professionalism, and exceptional customer service.